Dear Parents and carers,

As we continue to work together to provide a supportive and nurturing environment for our pupils, I would like to take a moment to address an important aspect of our school community - the interactions between visiting adults and my dedicated and hardworking staff.

My teachers and support staff put in tireless efforts to ensure the success and well-being of each child at Ashgate Primary School. Their commitment to providing quality education and a safe, respectful atmosphere is truly commendable and it was wonderful to have this evidenced in our recent Ofsted inspection.

To maintain a positive school culture and foster an effective learning environment, I kindly request that all parents and carers extend courtesy and respect to staff members.

To support this, I advise parents of the following strategies:

Respectful Communication: 

• Be mindful of what is said in front of your child as your actions model how you wish your child to face their challenges and communicate with staff.
• Approaching staff positively and seeking to provide solutions is the most effective way to resolve any issue.
• Use of foul language will not be tolerated, nor will aggressive tone or demeanour. 

Communication channels:

• Should you wish to speak to a member of staff face to face, the end of the school day is most suitable.  Please be aware that staff will be dismissing pupils and must do so safely.  This will be their priority and patience may be required.
• If you wish to have a lengthier discussion with a staff member, please seek to schedule an appointment.

Demands and challenges: 

• Recognise that my staff members may face challenges in managing various responsibilities throughout the day. Your understanding and patience are greatly appreciated as they work diligently to meet the needs of all pupils.

Take Positive feedback: 

• Please take the opportunity to express gratitude and positive feedback to our staff members. Acknowledging their hard work and dedication can go a long way in boosting morale and motivation.

By fostering an atmosphere of courtesy and respect, we contribute to a positive and collaborative school community that benefits everyone involved. Your cooperation in this matter is invaluable and greatly appreciated.

Thank you for your ongoing support.  Together, we can ensure a positive and enriching experience for our pupils.